Phone: (770) 637-1544
Email: info@newessencehealth.com
Website: https://newessencehealth.com/
For questions, privacy requests, or complaints, contact Dr. Farzana Badrun at (770) 637- 1544, info@newessencehealth.com, or the address above. Hint Health EMR Portal can be used as a secure channel for records requests and sensitive information. We will explain any required written request and help you exercise your rights.
Access to records. You may request to inspect or receive an electronic or paper copy of your medical record and other health information in our designated record set, subject to lawful exceptions. We ordinarily act within 30 days; if a lawful extension is needed, we will explain the reason and expected completion date in writing. We may charge only a lawful, reasonable, cost-based fee. If access is denied, we will explain any applicable review rights. Contact the privacy office to make a request.
Amendments. You may request correction of information you believe is inaccurate or incomplete and explain why. We may deny a request in circumstances permitted by law and will give a written explanation and information about your right to submit a statement © 2026 Farzana Badrun, MD, PC, d/b/a New Essence Health. All rights reserved. of disagreement. Original information may remain part of the record with the correction or disagreement attached.
Confidential communications. You may request that we contact you in a particular way or at a different address. We will accommodate reasonable requests. Tell the privacy office your requested alternative contact arrangement.
Restrictions. You may request limits on use or disclosure for treatment, payment, or healthcare operations. We generally are not required to agree unless the law requires it. If you pay in full out of pocket for an item or service and ask us not to disclose related information to your health plan for payment or healthcare operations, we will honor that request unless disclosure is required by law. That restriction does not automatically bind an outside provider; request it from that provider separately.
Accounting of disclosures. You may request an accounting of certain disclosures during the preceding six years. The accounting generally excludes treatment, payment, healthcare operations, disclosures to you, disclosures you authorized, and other legally excluded disclosures. One accounting in a 12-month period is free; we may charge a lawful fee for additional accountings after notifying you and permitting withdrawal or modification of the request.
Copy of this notice. You may request a paper copy at any time, even if you agreed to electronic delivery.
Personal representatives. A person with legally sufficient authority may exercise your rights on your behalf. We verify the authority and apply any lawful limitations.
Complaints. You may complain to our privacy office or the U.S. Department of Health and Human Services, Office for Civil Rights. You may use the HHS OCR complaint process or send a written complaint to HHS at 200 Independence Avenue, SW, Washington, DC 20201. We will not retaliate against you for filing a complaint.
Treatment. We use information to evaluate and treat you and coordinate care with other professionals. For example, we may share relevant information with a treating specialist, pharmacy, or laboratory.
Payment. We use information to collect your membership and additional-service fees and administer payments. For example, authorized billing support may process an invoice or payment. The Practice does not bill health insurance or governmental payors for © 2026 Farzana Badrun, MD, PC, d/b/a New Essence Health. All rights reserved. membership services. Any disclosures relevant to outside-provider payment activities remain subject to applicable law and your rights.
Healthcare operations. We use information to operate the Practice, improve care, train authorized staff, evaluate quality, and meet compliance obligations. For example, we may review records to evaluate the quality of care or use an authorized records-management service.
Business associates. Service providers performing functions for us may receive information subject to required business associate agreements and safeguards. The Practice will perform due diligence and execute a BAA before an AI scribe vendor handles protected health information. AI-assisted documentation requires the separate consent described in our scribe form. Any virtual assistant or automated workflow will be evaluated before access is authorized.
Communications. We may contact you about appointments, care, billing, treatment alternatives, or health-related benefits and services as permitted by law. Tell us your communication preferences and confidential-communication needs. Ordinary email or text may not be encrypted. The communication form explains your choices; this notice does not itself obtain permission for marketing texts or waive privacy protections.
Persons involved in care. We may share relevant information with people involved in your care or payment if you agree, do not object when given an opportunity, or other lawful circumstances permit it. If you cannot express a preference, we may use professional judgment to share information in your best interests as permitted by law. You may identify permitted contacts and limits on the separate communication form
Substance use disorder records subject to 42 CFR Part 2. When we receive or maintain records protected by Part 2, their use and disclosure are subject to that law as applicable. Those records, or testimony describing their contents, may not be used or disclosed in civil, criminal, administrative, or legislative proceedings against you without the required written consent or a qualifying court order after notice and opportunity to be heard. A qualifying order authorizing disclosure must be accompanied by a subpoena or other legal requirement compelling disclosure. For example, an ordinary request for medical records in a proceeding against you does not by itself authorize disclosure of protected Part 2 records. [Confirm whether the Practice is itself a Part 2 program; if so, prepare any additional required patient notice and consent workflow.]